CASE STUDY

TICKETS.COM

A Tale Of Extreme Ticketing

  • INDUSTRY:

Entertainment

  • CHALLENGE:

Migrating physical datacenters to Oracle Cloud Implement standardized solution for 3rd party API integration

  • SERVICES & TECHNOLOGIES:

Amazon Web Services, RDS, API integration

PROBLEM DESCRIPTION:

As a platform, Tickets.com must handle a large number of requests and manage many varied integration services from multiple third party vendors who are selling tickets through Tickets.com. This multi-party integration of different APIs posed significant problems for setting up and managing the platform's backend.

Furthermore, as the event industry is subject to a highly volatile and seasonal demand fluctuations, the platform needed to be able to rapidly and inexpensively scale up or down capacities depending on demand.

SOLUTION HIGHLIGHTS:

In response to these requirements, we helped Tickets.com architect an AWS based cloud solution that contained a simplified third party integration service. Additionally we designed and provisioned elastic RDS services in AWS to help them manage their volatile loads.

These solutions effectively helped Tickets.com gain the scalability and elastic capabilities they needed for future growth of the platform, and helped the company minimize costs, risk, and down time by gaining stability for their services because the predictable performance of the AWS cloud was leveraged.

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